The Indian retail industry has emerged as one of the most dynamic and fast-paced industries due to the entry of several new players. It accounts for over 10 per cent of the country’s Gross Domestic Product (GDP) and around 8 per cent of the employment. India is the world’s fifth-largest global destination in the retail space.

Course Offered:

Shop Floor Executives

Shop floor executives assist customers and make sure their shopping experience is enjoyable so that they come back. A shop floor executive helps create repeat business which in turn generates money for the business. One of the main duties is greeting and serving customers from the moment they enter the shop.

Shop Floor Executives are expected to advise customers and answer any queries they may have, from stock availability and details of special offers to a product price. It is essential for them to understand the products so they can give as much information as possible. This not only involves selling the items, but refunding for them too.

Who Can Apply: Anyone interested in retail sector

Duration: 30 days /4 hours a day

Eligibility: 10th pass